KKS Playing

Which devices and system versions does the APP support?

The mobile terminal supports smartphones and tablet devices with iOS 13.0 and above, Android 8.0 and above; it also supports data intercommunication with Web terminals and mini-programs, and is compatible with the latest three versions of mainstream browsers (Chrome, Safari, Edge, etc.). We will regularly optimize the adaptation range according to the distribution of market devices.

What is the APP update cycle? How to get update notifications?

The update cycle for regular function optimization and bug fixes is 1-2 months; major function iteration updates will be planned according to business needs, with a cycle of 3-6 months. Update notifications will be synchronized through in-APP pop-up reminders, internal enterprise announcements (for enterprise-level APPs) or official app market notifications (for public APPs) to ensure users are promptly informed of update information.

Where can I download the customized APP developed by your company?

A: Commercial service apps intended for the general public will be available for download on mainstream official app stores such as the iOS App Store and Google Play Store.

What should I do if problems such as lagging or crashing occur during the use of the APP?

First, it is recommended to check if the device network is stable, try switching Wi-Fi/mobile data and then reopen the APP; if the network is normal, you can try clearing the APP cache (path: Mobile Settings - App Management - Corresponding APP - Clear Cache) or restart the device; if the problem is still not resolved, you can feedback the problem through the in-APP customer service center or technical support hotline, inform the device model, system version and the scenario where the problem occurs, and we will quickly troubleshoot and provide a solution.

Scenario-based needs + Technical implementation

Picture Plant Identifier

Ezcalendar

Fun Music Pro

Mobile Finance

Yep Note

Multi-End Collaborative Adaptation

Ultimate User Experience

Safety and Stability Guarantee

FAQ